Questions people ask before getting started.

No. Hair salons and beauty businesses are my speciality and where most of my experience sits, but I build websites for all kinds of small businesses — construction, trades, food, services and more.

Medway, Kent, in the United Kingdom.

Yes. I work with businesses across the UK, particularly England. Everything can be handled remotely by message, call or video, so location is not an issue.

Introductory Package (Option 1): £179 (£80 upfront today and £99 upon completion. You may preview the website online with a link, before making any payments). Standard Package (Option 2): No upfront payment—you preview the full website first and pay £249 only when everything is finalised, fixed for the agreed scope. Both include the same high-quality design and core functionality, with no compulsory monthly website management fees.

No. Introductory (Option 1) is £80 upfront today and £99 upon completion. You may preview the website online with a link, before making any payments. Standard (Option 2): No upfront payment—you preview the full website first and pay £249 only when everything is finalised. You do not pay an upfront deposit for Standard.

I accept PayPal and bank transfer. Introductory (Option 1) is £80 upfront today and £99 upon completion. You may preview the website online with a link, before making any payments. Standard (Option 2): No upfront payment—you preview the full website first and pay £249 only when everything is finalised.

Both packages include changes within the agreed scope before final approval. Introductory: advanced, complex or time-consuming requests may require an approved revised price; changes after final approval are charged with agreement first. Standard: the agreed scope stays fixed at £249 even if work takes longer; new features or substantial out-of-scope work need an approved quote.

Yes, subject to the agreed connection arrangements. Introductory: a custom domain is optional and you pay its purchase and renewals; the provided free web address is also available. Standard: I purchase and connect a suitable domain within the agreed budget and pay renewals after the first year while our agreed arrangement continues, subject to availability and approval. Premium domains and unrelated services are not automatically covered.

Yes. I can build booking or appointment enquiry functionality into the website, or connect a booking tool you already use.

Yes. Standard includes free management, hosting, maintenance, routine updates and reasonable content changes after launch. Introductory changes requested after final approval are charged with prior agreement. Neither package promises unlimited redevelopment; substantial out-of-scope Standard work is quoted and approved first.

Neither package has compulsory monthly website management fees. Standard management and included updates are free, with agreed domain costs covered. Introductory post-approval changes may incur agreed fees and you pay for your optional domain and renewals. Excluded external, necessary additional or unexpected costs are explained and approved before they are incurred.

It depends on the size of the site and how quickly content and feedback come back. Most small business websites move quickly — I will give you a realistic timeframe when we talk about the project.

Yes. Redesigns are a big part of what I do, whether the current site is dated, hard to use on a phone or simply no longer reflects the business.

Yes — most of my clients are not technical at all. You do not need to understand any of the technical side. You describe your business, I handle the rest and explain things in plain language.

Yes. If you have a physical location, a map can be embedded so customers can find you easily.

Yes. Instagram, Facebook, TikTok and WhatsApp can all be linked from the website, which matters a lot for salon and beauty businesses.

Yes. If you are not sure what to write, I can help shape the wording based on what your business actually does. Good photos of your own work always help.

Message me on WhatsApp or use the contact form and tell me a little about your business. I will reply with what I would suggest and what it would involve.

Both deliver the same high-quality design, professional appearance, core functionality and attention to detail. Standard adds more advanced SEO, free ongoing management and reasonable updates, agreed domain costs, platform-supported access arrangements and optional agreed advanced features. Advertising and AI benefits are conditional, not automatic unlimited services.

Live website and its provided web address. Full ownership, project access and editing access are not automatically included; handover details are agreed before purchase. Standard: Before purchase, we confirm the appropriate project access, editing access and ownership or transfer arrangements the chosen platform actually supports, subject to its terms. At handover, I explain how you sign in, what you can edit or manage, what remains managed by me and any steps or platform requirements for transfer. We agree ongoing responsibilities and what happens if our management arrangement ends. Platform access does not automatically transfer third-party accounts, subscriptions, domains or other services. We identify those separately and agree the account holders and permissions. Your existing rights to your supplied content remain distinct from platform access and any website ownership arrangement.

The package may include at least one Google advertising campaign in an agreed eligible month, funded by me. Eligibility begins no earlier than the month after you have paid me, as confirmed in your package terms. Advertising is conditional, not an automatic campaign every month or unlimited free advertising. Before you commit, we record the eligible months, campaign duration, advertising budget, campaign setup/services covered, account arrangements and any eligibility conditions in writing. These limits are not preset on this page: only the agreed spend and services are covered, and campaigns depend on the agreed conditions and available budget. No campaign is promised for a month outside that agreement. Advertising performance, clicks, enquiries, leads and sales cannot be guaranteed.

Where relevant and technically supported, setup can include detailed page titles and meta descriptions, search-friendly page structure, image alt text, sitemap and robots.txt configuration, canonical URLs, structured data/schema markup, local SEO foundations and Google Search Console setup. We agree the relevant features for your website, rather than promising every feature on every platform. SEO strengthens your website’s foundations for visibility on Google and other search engines. First-page rankings, particular positions and traffic levels are not guaranteed: results depend on competition, your business, its content and search-engine decisions.

Where suitable, an AI receptionist can handle agreed enquiry tasks such as answering common questions, collecting contact details and passing enquiries to the business. An AI WhatsApp responder can reply to agreed common WhatsApp enquiries and pass on messages requiring your attention. One or both may be included; their channels, capabilities, limits and handoff to a person are confirmed with you before implementation. They are not a promise of unlimited automation or every possible customer task. Relevant add-ons may include WhatsApp, Google Maps, Gmail or business email, Stripe payments, direct bank-transfer instructions, booking and enquiry forms, and other supported business tools. We include the setup relevant to your business, agreed before work begins and technically feasible on the chosen platform—not every possible integration. Setup work is separate from external accounts and paid services. Required subscriptions, paid plans, transaction fees, usage charges and API costs are disclosed before you agree to use the feature. Paid third-party services are not described as free for life.